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I have a database on line with Godaddy (who uses SQL Server 2005). They provide basic management tools, but tell you that for more advanced tools you can connect directly using SSMS. I followed their instructions to ensure my online database will accept remote connections, and can apparently log in using SSMS with success (after giving my hostname and access data).

However: Now from in SSMS, when attempting to expand the "Databases" folder tree, I get the following error:

Failed to retrieve data for this request. (Microsoft.SqlServer.Management.Sdk.Sfc)

An exception occurred while executing a Transact-SQL statement or batch. (Microsoft.SqlServer.ConnectionInfo)

The server principal "cmitchell" is not able to access the database "3pointdb" under the current security context. (Microsoft SQL Server, Error: 916)

The irony is that 3pointdb isn't my database. It is just another in a long list of databases that show up when I access my Godaddy backend. From SSMS, I selected the default database to be the name of my database, which it did locate on the list when I browsed. Still same error message. It is trying to connect to a database that isn't mine! :( Godaddy support, after a bit of testing, said the problem isn't on their end. it's on mine.

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2 Answers 2

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It sounds like your host has done the following:

REVOKE VIEW ANY DATABASE FROM public

...and this prevents browsing the database list in SSMS, although it doesn't stop you seeing that list using other techniques, or connecting to your database in a query window.

I think the only thing you can do is ask them to change it back, or at least to verify that that's indeed what they did.

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Sounds like the default database for the cmitchell server principal got set to the 3pointdb database instead of yours. You should call Godaddy back and have them check that.

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