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When I try to setup the Exchange profiles on Outlook 2007 clients, it is detecting the incorrect format of email the address. It detects the [email protected] but I have the address policy set to [email protected]. Is there an authoritative way to assure first.last is discovered? manually setting these up is possible, but, sure would be nice to nip this in the bud...

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  • Is this referring to the Outlook autodiscover?
    – DanBig
    Mar 8, 2011 at 19:14
  • Yes i believe that's what Outlook uses to determine the account
    – Seth
    Mar 8, 2011 at 19:19

2 Answers 2

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Check your reply address in the Exchange Console for each user, that's where it's getting it from. Also, make sure your accepted domain in the hub transport is set to your external domain.

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  • The users show the proper format [email protected] I am unable to "Set as Reply" even if I uncheck "Automatically update email address based on policy" Is this where you are speaking of?
    – Seth
    Mar 8, 2011 at 18:38
  • In the list, do you see [email protected] AND [email protected] in the list? Which is bolded?
    – DanBig
    Mar 8, 2011 at 18:50
  • I'm only seeing the one address which is corerct [email protected] I'm looking at my Default Accepted domain now, should the default be the local.domain or the domain.com?
    – Seth
    Mar 8, 2011 at 19:04
  • Default accepted should be domain.com
    – DanBig
    Mar 8, 2011 at 19:05
  • Hmm, that's how it has been set. I'm stumped.
    – Seth
    Mar 8, 2011 at 19:12
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Issue resolved here Autodiscover service seems to reply with User Principal Name instead of email address

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