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When I try to communicate with my server using remote desktop from my home computer I get following message:

https://i.stack.imgur.com/smInJ.jpg

But when I go to work, and use any computer in my work network, I connect to my server using remote desktop without any problem. I looked up to my router settings and port forwarding is Port 3389 ->to my server IP address.

Any idea what might problem can be?

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  • Did you check your firewall logs?
    – Greg Askew
    Apr 18, 2012 at 12:14

2 Answers 2

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I looked up to my router settings and port forwarding is Port 3389 ->to my server IP address.

When you say "my router" do you mean your home router? If so, you shouldn't have to do this.

Is your server behind a hardware or software firewall? If so, that's where you have to open 3389.

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  • Before my server there is router, and there is port forwarding directly to my server IP adress. I have software firewall, and I will try to open 3389 port there. Thx for answer!
    – Mr.M
    Apr 18, 2012 at 12:27
  • Yes, in my firewall options, 3389 port was not blocked but it was allowed only to private IP addresses network range. Thx
    – Mr.M
    Apr 18, 2012 at 12:53
  • @Mr.M If this answered your question, you should click on the check next to my answer to accept it as correct.
    – MDMarra
    Apr 18, 2012 at 12:55
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Actually if you can connected from anywhere, it means no problem with your server. Problem is have you allow from specific ip address in your router at your server network ? Logic : your router have allowed to port 3389 from your ip public office, so you must allowed from home ip public too.

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