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Hay Guys.

I'm using plesk with Qmail as an outgoing server. I've never used my plesk setup before to send emails. I usually use my ISP.

I'm having a little trouble settng this up. I've created a simple email account, [email protected]. All is well, i setup my POP account in my mail client (apple mail) and i can receive mail. However i can't send any.

These are the details im using

smtp.mycrazydomain.com standard auth (i've tried SSL and non SSL) username: [email protected] password: mypassword

However nothing has happened.

Anyone got any ideas?

3
  • Do you get any error messages when attempting to send?
    – Sam Cogan
    Oct 16, 2009 at 12:16
  • Nope. Mail just keeps displaying a "loading" image and doesn't do anything.
    – Dotty
    Oct 16, 2009 at 12:30
  • Administration panels are off topic. Feb 25, 2015 at 4:06

2 Answers 2

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Your ISP is most likely blocking port 25. Newer versions of Plesk allow you to enable a port for message submission in order to avoid these types of blocks. To enable this, go to 'Server' -> 'Mail' and check 'enable submission port'.

Once you have done this, change the outgoing (SMTP) server port to 587 and try again.

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There are a number of things you could try:

  • It could be that your ISP blocks port 25 for anything but their SMTP server, its quite common. Try Telneting to your mail server and see if you get a response. If you don't your probabley stuck using your ISP for outbound mail
  • Check that your mail server isn't exclusively use SSL
  • Check that you can login and send using your accounts web mail facility if you have it.

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