I use TeamViewer v 3.0. Quick install of client, quick setup, quick access. Switch sides, chat, and really very, very fast on the video (unless you're watching motion picture over it). Easy to understand for a client that is a newbie.
TightVNC is the best techie tool, however. But it takes a little more to set up. And it has more capabilities.
Edit
@Blunders
In answer to your comment below, and to your MiKogo reference, added to your question above. I took a look at reviews of the two programs (Mikogo and Teamviewer).
- TeamViewer Review (See bottom
of this page for Mikogo review)
- Second TeamViewer Review
Mikogo takes the winners flag on features. It allows one to host multiple simultaneous clients, and blocks clients from seeing parts of presenters screen. And also lets one change presenters.
TeamViewer is more of a help desk tool. The major difference with TeamViewer is that neither host nor client must register. One does not even have to install the software. Just go to the site, and run it from there, without an install.
TeamViewer can be run from a flash drive. You can take it with you, and use as host from any computer. Also, you can have your client install it as a service, so you can reboot their system remotely, log back in, and continue removing malware (I've had to do this).
Edit
@Blunders
I do not have personal experience with either of the other products you mention, in your recent posts. Good point that TeamViewer is pay for commercial use. I don't use it commercially. Also, I agree that interfaces after version 3.0 were somewhat cumbersome. That's why I have been using an older version. It was simpler to use on both sides.
I'm going to take a look at both the products you mentioned. The only reason I recommended TeamViewer is because I have a friend that is sooo pneumatic, and the person was able to use it. (Well, and for the other reasons mentioned above - it will run from a flash drive, and does not require visiting a web page).