A system I'm working on has a simple report generating feature. It creates a doc-file, saves it to disk and launches the file in Word.
Recently we got a complaint from one of our customers. After the file had been opened in Word, they used the Send as Attachment feature, but this gave them some kind of error (something with No profile found). They asked us if there were something wrong with the "e-mail integration" in our system. They have our system running on a Citrix server without Outlook (or any other e-mail program) installed... :rolleyes:
They use Outlook with Exchange on their local workstations, and they do not want to have Outlook installed on the Citrix server (because of the big memory/resource footprint, they say), so they asked us for advice on what to do.
Bear in mind that I have no knowledge of Citrix what so ever, so I might be overlooking some very obvious things here. My first idea was that we could just have them install some light-weight e-mail client on the Citrix server (such as i.Scribe, or perhaps even Thunderbird). But then I started to wonder if it were possible to have Citrix use Outlook on the local workstation instead.
So, question:
Is it possible to configure Citrix so that Send as Attachment features (e.g. from within Word) will be redirected to the local installation on the workstation?
Any other tips to get around this without too much trouble is also welcome.