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I have two domain name with one site all hosted in local isp's server.http://www.example.net,http://www.example.com.Some customer of mine always complain that they cannot access my site(first) with status connection reset,and all get successful ping through. I have to let customers switch to the second domain.
could you please tell me what is the probably reason and how to solve it,Thanks.and forgive my poor English.

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  • Please provide more detail.
    – SLaks
    Mar 31, 2011 at 2:27

1 Answer 1

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This doesn't sound like a DNS issue. Since they can ping it successfully, and since it's a connection reset issue, it's likely something on the web server.

Are both of your domain names pointing to the same site? I would start with the web server and see what differences you can find there.

The more information you can provide here the better.

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  • thanks a lot,that's server fault :),I have changed to another server and problem got solved.My domain names not point to the same site . thanks a lot!
    – Frei Zhang
    Apr 7, 2011 at 10:15
  • Great, glad you got it solved. Apr 7, 2011 at 12:59

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