2

Our HP 9050 printer web admin pages are extremely slow and often unresponsive.

The printer is on our LAN, on a different subnet. Users can use it without problem. I can ping and telnet to the printer without problem from my workstation. Have done all the usual power cycles etc.

Any ideas on why the web interface is so unusable? I have 10 other printers all working ok.

1
  • If it makes you feel any better, I don't think that I've seen HP do any user-facing application (including their web apps) that was better than "OK / Somewhat-Functional". Most, IMHO, stretch the spectrum from "bad / barely-functional" to "WTF". I love their Server Hardware, and much of their printer lines are satisfactory, but they can't write elegant, functional code.
    – gWaldo
    Dec 29, 2011 at 15:40

1 Answer 1

1

If ping and telnet work OK, but HTTP access is slow only from a routed network then the first place I'd look is to see if the webserver is trying to run ident or reverse DNS lookups. Try grabbing some packets when everyone has gone home.

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .