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How do I handle driver problems associated with creating a new WIM file using a previously created image as a base?

I am using a custom MDT image which installs Windows 7, Office 2010, etc which was created from a previously deployed base image of Windows 7 + SP 1 + updates.

When the driver injection is enabled I receive a group of messages (collected from different logs, screens, etc). If I turn the preinstall driver injection off things work as expected. If I leave it on I receive the following messages.

  • windows cannot install required files
  • 0x80004005 8004004
  • non zero return code ltiapply rc=31
  • Unhandled error returned by LTIApply: a device attached to the system is not functioning. (-2147024865 0x8007001F)

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It appears that this problem occurs if the folder C:\Drivers exists within a captured WIM. Using imagex I deleted this directory and C:\Windows.old and the problem appears to be resolved.

Another individual outlines a similar issue here.

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  • Wow. I troubleshot this issue but on Windows 2008 R2 for a solid 2 months awhile back and just gave up on it. Resorted to using dism and injecting all the necessary drivers manually into the .wim. Thanks for posting your resolution I will try this.
    – floyd
    Oct 18, 2012 at 1:18

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