Have a customer that has a strange issue with Microsoft Office Documents on their file server. It does not happen every time they open an office file but it is pretty consistent. They get a read only message when they open the document the first time but if they close out of it and reopen it then it opens fine and can work in it just fine.
I know that there is no other users accessing the same file. We are seeing this with the Microsoft Office 2010 users along with the Microsoft Office 2013 users. In accounting they have seen this issue with opening TIF documents but they are allowed to save over the original file just fine.
The user end users are running Windows 7 Professional and the server is Microsoft Server 2003 Standard R2.
Any suggestions?
Thanks,
Garrett