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I'm trying to install PFSense on some decommissioned firewall gear. I've installed PFSense just fine, except for the two NICs are stuck in bypass mode. I don't see any options in the BIOS to edit these settings. I am able to get into the webinterface of PF and see these NICs and turn them on. However, they're still in bypass and don't allow me to use them. Currently I'm able to get access to the machine over the management port. (SSH/WebGUI)

PFSense sees the NICs but it shows no uplink and the link lights are off.

The device seems to be based on a Portwell NAR-5530-320-450 platform; here are some pictures :

photo

another photo

Any idea how I could get this to work ?

The company that we bought these devices from are no longer in business and we were not able to send back these machines nor get support from them.

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  • What make/model are these firewalls ? At the very least what are the NICs (run lspci from a shell) ?
    – André Borie
    Aug 14, 2015 at 17:17
  • It looks like these were built by portwell. Model: NAR-5530-320-450 The manual online does not match my devices see these pictures: tinypic.com/r/2ur3vah/8 These NICs are Intel. I'll send you the exact info on the NICs shortly.
    – AJ Sigmon
    Aug 14, 2015 at 17:20
  • It looks like these were built by portwell. Model: NAR-5530-320-450 These NICs are Intel. I'll send you the exact info on the NICs shortly. The manual online does not match my devices see these pictures: tinypic.com/r/2ur3vah/8 tinypic.com/r/qpm2o9/8 Couldn't edit anymore so I'll post it all again here.
    – AJ Sigmon
    Aug 14, 2015 at 17:28
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    From a quick Google it looks like bypass mode is managed by additional OEM hardware (this forum post shows some binary that apparently controls bypass mode), and this post on Intel forums further confirms that. I suggest you get in touch with Portwell and see if they can provide you a binary to control the bypass mode.
    – André Borie
    Aug 14, 2015 at 17:56
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    To be clear, pfSense is not based on linux. Rather, it's based on FreeBSD, which on the surface looks similar, but is a completely different OS than GNU/Linux.
    – EEAA
    Aug 14, 2015 at 18:53

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