The question had already been asked many times here, I know, and I've done my homework. I have however never found answer for my specific issues, so I am going to rephrase:
I am looking for a systems/assets/maintenance management software which would allow me to keep in check the following items: - systems assets: servers, workstations, databases along with - services assets: warranty dates, technical support contracts (validity, expiry date, contact info), maintenance dates (regular cleaning of tape units, PSU checking, ...)
I am not looking for network and server health monitoring, there's plenty of it and we have Nagios and Zabbix in place and expanding. None of these allow me to have a nice overlook of state of contracts, etc., warn me of expiration dates, ...
I am talking of few dozens of systems, few dozens contracts, ...
Anyone knows/uses such a package? Should I roll my own? Thank you for any insights and suggestions!
Additional info:
Thing is, I regularly get questions such as "gimme a list of all systems that have active support contracts", "gimme a list of all oracle database versions", "we have to do this on all systems with version X and maintenance contract", "what is the status of system X regarding contracts" and so on...
This calls for a database in my head, even knowing it is probably overshot. I cannot nicely extract such data from a wiki, or can I? We're already using Atlassian Confluence which is nice for keeping dossier of a system at a time, but I can't have an overview of one feature over all dossiers...