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Have an issue with a Windows 2003 Standard X64 host. I have enabled remote desktop, I am part of the administrators group and am unable to remote into the machine from my Windows 7 X64 bit desktop. I check the windows 2003 server host to see if 3389 is up and listening and the odd thing is I dont see it @ all. This server is running with service pack 2, just cant put my finger on whats causing the issue. I have tried connecting from a 32bit Windows XP machine as well and same problem occurs.

http://imagebin.ca/img/zdqvKX.png

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is Terminal Services service started at all? – andrws Feb 24 '10 at 2:19
Yes. Check the pictures that he posted. – WesleyDavid Feb 24 '10 at 2:35
duhaas, did you ever get your answer? There are a lot of nice responses here but no accepted answers and very few upvotes. – WesleyDavid Mar 3 '10 at 20:01
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4 Answers

up vote 1 down vote

If you're not even seeing 3389 open, then something in the system is wrong with RDP. I would try re-applying Service Pack 2 to see if that fixes whatever is wrong with the Terminal Services service.

Do you have anti-virus on the machine that might have "cleaned up" some files it shouldn't have?

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Do you have any group policy or registry tweaks that might have changed the default port for terminal services? Check the following registry key:

HKLM\System\CurrentControlSet\Control\TerminalServer\WinStations\RDP-Tcp\PortNumber

By default it's a REG_DWORD value set to D3D in hex, which is 3389 in decimal.

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yeah, everything is fine there, its just the weirdest thing, cant say I know where to start looking: imagebin.ca/img/CD0qLpeX.png – user31507 Jan 14 '10 at 17:04
Do you have a hardware firewall blocking traffic between the machines? Or a software firewall on either side? – Ryan Bolger Jan 14 '10 at 19:08
nothing site in between the network FW wise. arrgghhhhh, its just so frustrating – user31507 Jan 14 '10 at 22:10
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up vote 0 down vote

Disable the Windows Firewall, make sure that Remote Desktop is enabled (Right click on "My Computer" > Properties > Remote Tab).

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checked that, i dont have the firewall turned on: imagebin.ca/img/q8MNGO.png – user31507 Jan 14 '10 at 22:09
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up vote 0 down vote
  • Check the server's event logs for pertinent errors
  • Try to connect to the server but make sure that no drives, sounds or anything is brought over from the connecting client. Also do not connect in full screen mode.
  • Restart the Terminal Services service just for luls and try some more.
  • Try remoting into the console session

Also, would you mind listing the applications that are running on that server? BackupExec, perchance?

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