I'm a web developer with a client that came to me needing a site redesign, and part of that included SEO work. (I hope this is the right place to ask this question!) The problem is that the client already owned his domain name prior to approaching me and actually has his DNS hosted at zoneedit.com, which doesn't provide the nicest DNS interface that I've ever seen.
Right now, the DNS zones are configured as follows (bogus data):
The problem for me is that his www.thedomain.com and thedomain.com entries don't point to the same IP address, which means that you can only access his site via www.thedomain.com and not without the www. Search engines (and users like me that prefer to type web addresses without www) don't like this.
My initial thought was to change the IP address for thedomain.com to
220.127.116.11, or the entry for ftp and www; problem is, whenever I do this, he complains that he stops getting mail at his @thedomain.com email address and changes the thedomain.com IP back to the same as that for mail.thedomain.com.
I apologize if this is a basic question, but I'm not sure what to do here. How do I get web traffic to be directed to
18.104.22.168 whether it comes from www.thedomain.com or thedomain.com, but keep the client's email integrity intact?