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cPanel sent me the following email:

IMPORTANT: Do not ignore this email.

This is cPanel stats runner on ***.***.com! While processing the log files for user ***, the cpu has been maxed out for more than a 6 hour period.

The current load/uptime line on the server at the time of this email is 04:41:14 up 15 days, 22:36, 0 users, load average: 7.66, 7.84, 8.00

You should check the server to see why the load is so high and take steps to lower the load. If you want stats to continue to run even with a high load;

Edit /var/cpanel/cpanel.config and change extracpus to a number larger then 0 (run /usr/local/cpanel/startup afterwards to pickup the changes).

How can I lower the load?

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closed as off-topic by masegaloeh, Sven Apr 14 '15 at 15:09

  • This question does not appear to be about server, networking, or related infrastructure administration within the scope defined in the help center.
If this question can be reworded to fit the rules in the help center, please edit the question.

What's the question? – LukeR Jan 21 '10 at 2:53
how can I lower the load? – user32418 Jan 21 '10 at 4:26
I'm voting to close this question as off-topic because end user shared hosting is out of scope for Server Fault – masegaloeh Apr 14 '15 at 10:33

Try running top and see what process is overloading the server...

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/usr/sbin/clamd using using 16% of the memory. The other process is looking normal. But the other weird thing is that; clamd service is looking turn off in cPanel > Service Manager. – user32418 Jan 21 '10 at 4:23

That also happened to me, i ran top to view what was wrong, i noticed that Stats deamon was overloading my server, after some research i found that my access_log file was to big and log rotation deamon has not working. after fix log rotation, every thing goes fine

i know that it can be by many other reasons. i'm just telling my story.

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cPanel has an excellent feature which allows you, the administrator, to decide with log giles should be manipulated by cPanel's cpanellogd daemon.

This daemon will take any specified log files, compress them, and store them to /usr/local/cpanel/logs/archive/ with a file for each month. The files stored in that directory by cpanellogd are left indefinitely, meaning it is up to you to delete them.

To configure log files for manipulation by cpanellogd click on the "Server Configuration" icon from the main WHM screen. Select the appropriate checkboxes next to the log files you would like to store indefinitely. Then Click Save.

Copied liberally from:

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