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I have a brand new windows 2008 server (64 bit) with a brand new installation of Office 2007, fully patched with all windows updates etc.

Every time I try to run any of the office apps it crashes immediately, even in safe mode.

the only remotely useful information I get is:

 Exception Code: c0000005
 Exception Data: 00000008

If I Run in compatibility mode for windows XP, everything is fine.

Anyone ever seen this before? I've tried turning off DEP but that made no difference either



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Is it office x86 or 64? If 86 did you install saying its 86? – MrStatic Feb 2 '10 at 14:48
@MrStatic: There's no such thing as Office x64, except in the upcoming Office 2010. – joeqwerty Feb 2 '10 at 15:06

Could you trace what's going on with Process Monitor from sysinternals ? It's free and you can get it here:

If you send me the trace file, i can look what is generating this error

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Check Event Viewer (both Application and System). Test the memory on the server with memtes86+. Search for other logs (search for all files changed in the last few minutes). Check if you have enough disk space.

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Have you checked the minidump yet? It might give you a very good idea of what's causing the crash (likely a driver). MS has a KB on how to read minidumps.

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does office create mini dumps or any dumps at all? – tony roth Jun 5 '10 at 2:46
Ah, office is crashing; when you said "safe mode" I automatically thought you meant Windows was crashing. Sorry, brain fart. – Chris S Jun 5 '10 at 2:59

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