My company is having a small IT infrastructure. Details are:
- 125 computers
- One mail server
- One NAS
- and One database server
We want to establish a remote infrastructure management system, where in our team located in another city can manage the infrastructure and provide support. How should I proceed?? Should we go for Open Source systems like ZenOSS or OPENSIMS or NAGIOS??? What type of resources do such deployment requires??
OR Should I outsource RIM??? How much will it cost (per/system)?? Our current dept. provides
- Help desk support
- Asset management
- Backup and other maintenance activities
- Network Monitoring
I am into management, so I am not aware of the trends. So any suggestions/help will be appreciated.