We are looking at implementing a ticketing system at our work place. We intially tried OS Ticket which was fine. But management are hoping to integrate it into out intranet. (which will be done in Drupal) The Ticketing system will be used for the IT Team.
Are there any modules available in Drupal that handle tickets or a module that can implement a ticketing system into Drupal.
Any suggestions or experience in this area will be much appreciated.