We are hosting a few servers at a colo facility and we have arranged for another company to perform some monitoring and server maintenance work of our machines. This provider is suggesting that we "turn off" Windows Update in the Windows Server 2008 R2 servers and use some third party tool to manage the updating of the machines. They claim that this offers a more granular approach to patch management and that it will be of value when we grow to a larger number of serves, since we will be able to easily apply the same patches to all the servers or perform bulk operations like that.
Edit. The third-party tool that they will use is Kaseya.
What do you think? Is disabling Windows Update something to frown upon? Or is it okay when a legit third-party tool is in place? Have you got any experiences (good or bad) with this kind of setup? Thanks.