would anyone know what the file name is (and the location) of the hold music file is in Asterisk?

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In my fairly old version of Asterisk, there's a config file named musiconhold.conf, you'll have to look into it to know where the file(s) is(are) located.

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i will look into the file and see what i can find thanks for your help. – freddy6 Feb 18 '10 at 23:27
musiconhold.conf is correct, even for recent versions of asterisk. – GruffTech Feb 18 '10 at 23:42
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Its under /etc/asterisk

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yeah thats true – freddy6 Feb 19 '10 at 3:47
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