We have a Windows network with a domain and about 50 clients. A few months ago, we installed Symantec Antivirus, Corporate Edition ver. 10.1.8.8000.
There are two problems. The larger problem is that the software isn't very good at stopping viruses. In the last month, four different machines have become infected with those viruses that masquerade as antivirus software. Two machines I was able to clean with MalWareBytes. The other two were hopeless, and I had to reinstall Windows. Is there something I can do to make the Symantec product more effective? As far as I can tell, it successfully updates definitions nightly and pushes the definitions to the clients.
The smaller problem is that the Symantec client applications sometimes initiate scans at random (and inappropriate) times. One of my co-workers complained to me yesterday that her computer was running very slow. I looked at the scan history and found that Symantec had scanned the computer three times during the past two days, and each time during the workday. No threats were found. Not sure why it's doing this, but I'd like it to stop.
Any help would be appreciated. Thanks.