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The instructions for this switch say about the reset button on the front of the switch:

"The reset button, located on the front panel, manually resets the device."

Well thanks Dell :-) Is a reset the same as the 'reload' command on Cisco, or does this reset in the sense the startup config will be restored to factory defaults? If it is just a reload in the Cisco sense, does anyone know how I restore this switch to factory defaults without the username and password?

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up vote 4 down vote accepted

I found it in the manual. I need to go into the 'startup menu', I do this by hitting enter during the bootup of the switch when it says 'Hit enter or Escape'. I can then reset that password, or erase the config file on the flash.

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I used this same procedure to make sure everything was set to factory defaults when I got my 5324 off ebay. – 3dinfluence Feb 24 '10 at 15:40


Connect to the console port via hyperterminal or similar.

Then, at the command prompt... (hit enter twice!)

delete startup-config

...then say yes to the confirmation request - switch will reboot with no config username/password/IPaddress etc etc.

According to this thread on the dell forums, you will need: an RS-232 crossover cable

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Doesn't actually help unless I have the password I think... – Kyle Brandt Feb 24 '10 at 14:43
Oh, unless the console never asks for a password to go into enable mode? I guess this would work, I tested my answer below though so I know that works. – Kyle Brandt Feb 24 '10 at 14:45
I didn't mention booting it? I just assumed.. you know what they say! – Grizly Feb 24 '10 at 15:31

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