I just wiped XP and installed Windows 7 on my PC. The install went great, no errors reported. However as I popped in some CDs to install some of my software, I notice that neither of my DVD drives are reading any cd/dvds.
When I open Windows Explorer the tree on the left does not show either device, but on the right screen it shows: DVD Drive (D:) and DVD RW Drive (E:). No matter what disc I put in there, the computer does not read it. Clicking on the drive simply ejects it.
Steps I've taken so far:
1) Checked Device Manager > DVD/CD-ROM drives:
SAMSUNG DVD-ROM SD-616E ATA Device
SONY DVD RW DRU-700A ATA Device
Both show up as being fine, no yellow exclamation marks. Device status is listed as "working properly". Clicking on "Update Driver" results in "Your drivers are up to date".
2) HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
In the right pane, right-click UpperFilters, and then click Delete. In the right pane, right-click LowerFilters, and then click Delete. Reboot.
Any other ideas on how I can get my DVD drives to get recognized?