We have a SQL server hosted on a virtual machine. Our hosting company updated/restarted the server and for some reason the virtual machines became unbootable.
We've spoken to Microsoft and used a few higher level tools to attempt to recover the virtual machines but were unsuccessful. In browsing the file system the database folder doesn't even appear.
I'm wondering if there are any lower level tools that might be able to find and copy the database files. As far as I know the physical hard drive is ok, so I'm hoping there may be some way to recover the files themselves even if the rest of the virtual machine file-system is a loss.
Obviously we're in a bit of a bind, and any help/ suggestions are very much appreciated.