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We are using Google Apps standard edition with 50 users and as an administrator I would like all users (mostly teenage students) chat information / history to be stored in their chats folder in their inbox.

Is there a way for preventing the user from unsetting this as an administrator so that they are not able to disable and use don't Save Chat history.

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Don't forget that Google Talk is just XMPP. Those who don't want history can use a client that supports encryption. – grawity May 7 '10 at 14:13
Actually, I didn't want my users to unset chat history we would like to capture them. Looks like it is an unresolved problem – Samuel May 8 '10 at 3:51
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migrated from superuser.com May 7 '10 at 6:15

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1 Answer

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Out of the box, It doesnt look like it is possible.

Google apps does have a marketplace for addon apps. There is an administration section of apps that give admins more control/functionality. You might find an app to prevent the chat log disable:

As you may already know a standard edition account comes with no support for issues other than: login issues, abuse and billing.

If you upgrade to premier ($50/user per year -$2500 anually for 50 users) you could contact google directly about the issue.

The google apps help forum is free and may produce a more knowlegable/favorable answer:

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anything to provide some additional control for the administrator would be helpful – Samuel May 7 '10 at 7:17
More people who want what you do (still no solution): google.com/support/forum/p/Google%20Apps/… – iainlbc May 7 '10 at 8:06
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