After uninstalling Symantec Enpoint Protection (manually) one computer (Windows XP) has an inoperative NIC; it shows up in device manager as conflicted.

I tried doing a windows repair from CD, which did not improve the situation. When I went to reinstall the drivers, driver installation failed with:

Cannot install this hardware

The system cannot find the file specified

I've deleted the NIC in device manager without improvement.

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6 Answers

up vote 3 down vote accepted

Delete the following registry value and then restart the machine:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network\Config

I found the solution in a forum. The original discoverer had to make a very expensive call to Microsoft support.

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You may need to remove the registry entries that still point to that NIC, and also change the card to another slot for good measure.

Oops, seems Justin beat me to it.

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I'm reposting some of my own troublshooting logs so people outside our network can benefit. There certainly may still be other/better ways. – Justin Love Apr 30 '09 at 19:04
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I can confirm that deleting REG_BINARY 'CONFIG' in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network\ solves this.

I had this problem on Windows XP Professional machine. Going into Safe Mode and unistalling from Device Manager several times didn't work. Thought that nVidia chipset drivers were faulty, but it turned out that Windows was to blame.

After deleting the reg_binary I restarted and installed network drivers for my chipset. Everything worked fine after that, no "cannot find the file specified" errors anymore.

Thank you!

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Did'nt have a "config" entry in the registry to delete, went to a Xp machine that was working properly and exported the "network" registry key, and imported that into the registry of the machine that gave the problem. Voila!, everything sorted.

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Bingo. After removing Symantec Endpoint Security I was having network connectin issues. Tried to de-install network devices but when i reinstalled then, yellow exclaimation mark. Removed and reinstalled I don't know how many times, tried removing registry entries in HKLM\System\CCS\Enum but when reinstalling same problem, installed USB ethernet device and it too wouldn't install, reset TCP/IP but still no go. Finally came upon this message and your solution worked.

IOU a beer!

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i just deleted the CONFIG entry in the network path and it resolved my issues too. Cheers!

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protected by sysadmin1138 Feb 27 '11 at 6:13

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