Our very likable but absent minded bookkeeper keeps neglecting to pay our IT vendors on time. Just this past week our internet service was disconnected.
Same could happen to many other mission critical accounts (domain registrar, backup MX, anti-virus license, HackerSafe (McAfee secure) service and even an 800 number to name a few).
As the sysadmin, i monitor my severs to make sure they are plugged into the power-outlet.
I believe i should also monitor my services to make sure they are plugged in to their money-outlet.
To compound the problem, when the power goes out someone else will likely notice and notify me. But if a bill is not payed, no one will ever notice until service is lost.
Lost as in losing our domain name which would cause a lot more damage then the power failing on our server.
Retrain the bookkeeper = Wishful thinking.
Notify my manager = Already have (via email). Protects me, does not solve problem.
Fire bookkeeper = What makes you so sure the next one will never forget?
Humans are humans and sooner or later something critical will be royally messed up.
I need a top down, centrally managed system that is capable of sending out alerts - Just like the one that monitors my DC, exchange server etc. - whenever a critical payment is past due. I don't mind if i have to manually enter the payments (until IT vendors start providing APIs for this).
Anybody have the same problem?
What software/solution do you use?