Take the 2-minute tour ×
Server Fault is a question and answer site for professional system and network administrators. It's 100% free, no registration required.

My SP 2010 setup is two separate applications - one for the main portal and one for MySite. Whilst WebAnalytics is tracking usage of MySite it's not showing any stats for the main Portal. The only thing it lists is the number of site collections but no page views etc.

The WA service is clearly running to pick up data for MySite. In Configure web analytics and health data collection everything is ticked. I can't find any obvious settings that are different between the two applications.

Where should I look to get usage tracking correctly?

Edit:

Having played with the date ranges I see that actually I've got no stats in the last 7 days for any site at all including MySite which has been working at some point previously.

Edit:

What does each service (WA Data Processing Service vs WA Web Services) do and where should they be active? At present they're both running on an App server but not on the WFEs (although they were running on WFEs previously). From what I can gather than only need to run on an App server but I find it strange that the only logged activity I see in the staging database relates to Central Admin URLs on the App server and nothing from the WFEs.

share|improve this question

1 Answer 1

The web analytics can also be disabled at the site collection level, perhaps this happened by accident? To check:

Site Collection Administration -> Site Collection Features -> Advanced Web Analytics

share|improve this answer
    
I've checked and they all claim to be activated yet there's no stats for any site collection. Having played with the date ranges I see that actually I've got no stats in the last 7 days for any site at all including MySite which has been working at some point previously. All the services seem to be running fine. –  Chris W Jun 7 '10 at 9:08
    
@Chris W: nothing in the logs saying there is any problem with collecting the analytics? Also, look in your logs directory and see if the .usage files are being collected (and maybe not just imported into the database?) –  MattB Jun 8 '10 at 13:33
    
From a trawl through the logs on each server each one has entries saying 'Deleting logs... ...after data import.' I can also see entries across the servers saying 'Importing usage log file...'. I take it from those entries that the import and processing services are running correctly. They just don't seem to capture anything! –  Chris W Jun 9 '10 at 10:53

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.