I'm a developer that has been tasked with resolving performance issues on a VM server (bad pings, bad response times from IIS, sluggish remote connections, etc.). I know the VM is hosted on ESX but I don't have access to the host. I have access to the VM (Win2K3 Standard SP2) and I've noticed that the VMWare Accelerated AMD PCNet Adapter on the problematic server has only 3 properties whereas it has many properties on other VMs that work fine.
- External PHY
- Full Duplex
- IEE 802.1p Tagging
- MP Mode
- TCP/IP Offload
- TP Mode
It was suggested to me by a friend, before I noticed the missing properties, that the VM Tools might have been corrupted and that I should re-install them. I also saw similar suggestions when googling the missing adapter properties.
My question: Is it normal to have only 3 advanced properties for the PCNet adapter? Or is this a sign of corrupted tools that need to be reinstalled? Our infrastructure team is overburdened as it is and I want to be reasonably sure before I approach them to help us reinstall the tools.