up vote 1 down vote favorite
share [g+] share [fb]

One of our servers, which was installed long before my time at the company began, has two Promise Raid cards installed. It also has Promise Array Management version 3.0.0.36 (9/17/2002) installed. I am unable to log into the utility. There is no record of passwords. According to the manual, the password is set up during installation.

Is there a way to find out what the password is, or change it? Alternatively, can I uninstall the utility and reinstall it? Will that allow me to recreate the password?

link|improve this question
33% accept rate
Uninstalling the utility worked. On re-installation, the utility creates a new user database and prompts for the administrator password. – RichieACC Jul 15 '10 at 13:57
2  
Feel free to post & accept your answer, I'm sure someone else will need this someday! – Kara Marfia Jul 15 '10 at 15:04
feedback

2 Answers

up vote 4 down vote accepted

Uninstalling the utility worked. On re-installation, the utility creates a new user database and prompts for the administrator password.

link|improve this answer
feedback
up vote 0 down vote

Have you tried the default usernames and passwords? Username of 'admin' or 'administrator' and password 'administrator' or 'password'.

link|improve this answer
Those did not work. The install has a screen which sets the administrator password. Defaults are not applicable. – RichieACC Jul 15 '10 at 13:56
Really? I guess I must have been thinking of another raid card then. – kaerast Jul 15 '10 at 14:09
feedback

Your Answer

 
or
required, but never shown
discard

Not the answer you're looking for? Browse other questions tagged or ask your own question.