My mom works in a small consulting office and they're running exchange server 2007, I think. Anyway, she's visiting me from out of town, and so tech support falls to me.
She's using Outlook Web Access to get to her email. It seems that it's stopped indexing all emails after June 22 for search. They're perfectly findable via scrolling through the folders, just not via search.
She was out of the office on June 22 and 23, and she wasn't using Outlook (the normal interface) during that time. I've done my best googling this stuff, but I know nothing about exchange.
Their IT guy is useless--saying he doesn't know how to deal with Macs. (But this is clearly a cross-platform issue, being a webapp and all.) Is there anything I can do on my end? Is there anything I can tell this IT guy.