I have a Windows 2003 printer server up and running with 50 XP SP3 clients.
One user (say user_a) cannot print : when trying to print a document (pdf, office, etc.) it hangs the software window and it never come back. I have to force quit or kill/restart explorer.
The only difference with the other users is that user_a is logged on 4 computers at a same time, and they're Virtual Machines (VMWare). It was working until today, and suddenly crashed. I cannot access the printer's properties anymore (nothing happens).
I've made some tcpdump capture showing that some packets are going in and out from the clients, so this is not network issue. Also I can mount network drives from this server with the same credentials (user_a). I've delete/reinstall the printer several times without success. I've tried on other printers, same results. There's nothing in the log files (client or server).
Note that it works on the same computers logging with another user, and connecting to the same printer (with tcp/ip) works fine too.
Any help would be greatly appreciated.