I have an Exchange 2003 environment serving approx 150 users. We are quickly approaching the 75 GB limit, and need to clear out what I can until we can get a new server in place. (Probably months out...)
In trying to clean things up a bit, I discovered a problem with 1 Mailbox and it's "Recover Deleted Items" feature. He can recover emails that are a full 3 years old!
I have the Mailbox Store's "Keep Deleted Items for (days):" setting set to 2 days.
I have also tried changing his mailbox to not use the Mailbox Store settings and have manually set his mailbox to 2 (and even 0 days when that didn't work).
I have a feeling that is could be accounting for a very significant portion of our Mailbox Store as he's one of the heaviest users.
I've been able to check quite a few other mailboxes, and they all seem to be working perfectly. No more than 2 or 3 days worth of deletions in the Recovery area... It appears that this one user is the only problem mailbox, but I don't know of any way to truly tell.
Does anybody know how I might be able to flush this out? Or does anybody know of another setting that might be set for this mailbox somehow? I've checked everything I can find, and there is very little of anything "special" for this user.
My first thought was to delete his mailbox and re-build it, but I'd rather not as that would be a major undertaking for this user (4GB mailbox, tons of rules, tons of email addresses, included in tons of distribution groups, etc...).
I'd rather not do that unless I absolutely have to...
Thank you in advance for any help you can provide!