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Outlook 2003 will get into a situation where it will no longer render images in the preview pane or the message window.

If you reply to the message, then you will see the image.

How do I fix this?

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up vote 3 down vote accepted

Answer from:

Locate the Outlook Temporary Items folder by opening the Registry and locating


  1. Navigate to the value of this Key. It should be something like: %USERPROFILE%\Local Settings\Temporary Internet Files\OLK3D\ where OLK3D is some randomly generated string that always starts with OLK
  2. Quit Outlook
  3. Delete the contents of the folder
  4. Launch Outlook
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Damn! you beat me to it! :-P – RobertTheGrey Apr 30 '09 at 21:04
LOL, this is the #1 hit on my blog. I figured it would be a popular question here as well! – Omar Shahine Apr 30 '09 at 21:08
Great, it worked for me! – Guy C May 1 '09 at 11:43

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