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I have recently changed our Dynamics CRM server Administrator account password and since this change my CRM web access is no longer working I just get a basic CRM page outline with no detail and error on page in the bottom left.

I presume this will have been caused by the credential change but I can for the life of me find where to update this setting to reflect the new password in the CRM

I probably should have thought about the implications before changing the password!

Any help or suggestions are much appreciated.

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1 Answer 1

Check your event logs - they'll likely tell you exactly which service (likely part of IIS) is failing with an authentication error.

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I have checked and there doesnt appear to be anything relating the the CRM or its services. Regards –  Matt Aug 9 '10 at 16:07

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