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What is this process? It on a fresh install of Windows Server 2008 with an Oracle 11g database installed on it. The process is in c:\windows\ and according to Sophos Anti-virus it is trying to access the registry. It is probably harmless, but before I take it out of quarantine I'd like to know what it is. Google results only show it appearing in lists of processes.

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up vote 1 down vote accepted

I was looking at the google results for: TIRHService.exe ( Intuit Track-It! Remoting Helper (TIRemotingHelper))

It seems to be from Intuit Track-It program. Track-It is a helpdesk program to create tickets, remote into the computer, etc... for businesses.

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Thanks, that's it. Our helpdesk uses that application. I should have known. – Leigh Riffel Jun 2 '09 at 14:32

I would suggest installing SysInternals' ProcMon, and watching what parts of registry is the service trying to access.

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I'm monitoring it, but haven't seen any activity yet. – Leigh Riffel Jun 1 '09 at 19:06

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