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Since a couple of weeks I can't receive emails with a mailserver, in combination with a VPS server.

When I trace the e-mailadres on http://www.mtgsy.net/dns/utilities.php I get the following result:

Getting MX records for 'domein.nl'

There are 01 MX records (Mail servers) for the domain 'domein.nl'

Testing each mail server in the list using the address info@domein.nl

Testing mail.domein.nl, preference = 10

Checking to see if mail.domein.nl is in any of the popular RBL's - PASSED - Not found in any RBL's

Trying to connect to mail.domein.nl


220 hosted-by.xynta.nl ESMTP Exim 4.69 Sat, 14 Aug 2010 11:54:18 +0200


250-hosted-by.xynta.nl Hello frankfurt2.mtgsy.com []

250-SIZE 20971520




250 HELP

MAIL FROM: postmaster@mtgsy.net

250 OK

RCPT TO: info@domein.nl

250 Accepted


221 hosted-by.xynta.nl closing connection

I think this is all OK, but when I check the Inbox with Squirrelmail I can't see the received e-mails.

I can send e-mails without problems.

Does anyone know how to find the solutions for this (big) problem? Tnx

Btw: I'm using DirectAdmin and I have root access to the server

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1 Answer 1

Take a look at /var/log/exim4/mainlog + /var/log/exim4/paniclog on the machine itself.

It looks like Exim has accepted the mail, but where it has gone afterward is a mystery.

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In the mainlog everything seems ok (all completed), but in de paniclog I see: "2010-08-14 04:04:36 1Ok66u-0002ph-6k User 0 set for local_delivery transport is on the never_users list" Is this wrong? –  Arjen Aug 14 '10 at 12:55
When I look in DirectAdmin at the emailaccounts, the size of the inbox increase when I send e-mails to the server :s –  Arjen Aug 14 '10 at 13:49
Clear you paniclog and try resending an email. If the paniclog creates new log lines post those. –  David Rickman Aug 14 '10 at 17:01
Looks like squirrelmail might not be configured to load the mail from the location where it is being delivered - which explains why the size increases but you cannot see it regardless. Check your IMAP server config. As for "never_users list" - that means that user cannot be delivered to .. –  Steve Kemp Aug 16 '10 at 20:22

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