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In my organization some of the employees are located elsewhere from headquarter and therefore they are using the Outlook Web Access (OWA) to receive and send E-mails.

The problem lies in the format in how E-mails are sending and forwarded. When receiving an E-mail which has HTML context (e.g. tables) it shows it right enough but when the same E-mail is forwarded it completely disturb the layout and it seems like it only can send in pure text.

Is there any way I can enable HTML to me used for sending and forwarding E-mails through OWA, either via the settings in the OWA or our Exchange server?

Thanks

Sincerely
Mestika

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There's a dropdown box when you create a new message through OWA - the two options are "HTML" and "plain text". If that box isn't there, there may be a problem with your Client Access server, or someone may have managed to remove it (though I'm not aware of any way to do this).

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Hi, thank you very much. My problem was that I use Firefox or Chrome instead of IE. I've now installed IE Tab extension for Firefix and it work like a charm. Thank you very much for your answer. – Mestika Aug 24 '10 at 7:52
Oops, I'm guilty of assuming everyone else gave up and just uses IE for OWA, too. Though I'm pleasantly surprised there was a quick fix for this without having to switch browsers - thanks for posting the follow-up. – Kara Marfia Aug 24 '10 at 12:31
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