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I am dealing with a barrel of weasels on this one. Ad agency registered the domain in mid-August with Network Solutions. 72 hours ago I updated the DNS to point to a host provided by an associate of the client whose credentials are dubious.

The DNS servers are at NETSONIC.NET (NS1 and NS2) and respond to ping no problem.

I can FTP to the server using its IP but the name is no go. The name is also no go for tracert and ping:

tracert voodoobbqfranchise.com
Unable to resolve target system name voodoobbqfranchise.com.

ping voodoobbqfranchise.com
ping: unknown host voodoobbqfranchise.com

I called NetSol and of course their tier one guy swears it must be the host but I insist that an unknown host must be a NetSol issue. Otherwise we'd get somethng like an httpd_conf error after being routed to the Netsonic server.

Am I right? Is this an issue at the registrar?

TIA

JG

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migrated from stackoverflow.com Sep 14 '10 at 1:01

This question came from our site for professional and enthusiast programmers.

    
This is not really an SO question. But, neither ns1.netsonic.net nor ns2 are serving DNS queries for voodoobbqfranchise.com. If you dig voodoobbqfranchise.com @ns1.netsonic.net you will see you get a REFUSED error. So it's neither the webhost nor the registrar's fault. –  bobince Sep 13 '10 at 20:36
    
Sorry to be out of place. If it is neither the host nor the registrar where is the issue? –  jerrygarciuh Sep 13 '10 at 20:44
    
Bad settings at host. Edit by host fixed this. Thanks for looking. –  jerrygarciuh Sep 13 '10 at 21:33

1 Answer 1

This turned out to be an error in the DNS settings at the host.

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