www and non-www pointing to different places

Question

I have set up a domain in directadmin for about 3 days now, and I get really strange results. When I browser to my domain using www.mydomain.com I get the website I uploaded, but when I just type mydomain.com I end up on some parked domain of dnsmadeeasy.com.

I have done everything correct I think. I made the following records

mydomain.com    A        1.2.3.4      (A record pointing to my domain)  
www             CNAME    mydomain.com (created a CNAME for the www subdomain)

And I created the right NS records pointing to my nameservers.

Anyone have an idea what could be the problem?

Answer 1

Have you made any additions to or deletions from your hosts file?

Have you flushed your DNS cache?

(if you can provide the domain name, that would be quite helpful)

Answer 2

You should use an nslookup tool (like Windows version here) to perform some first-level troubleshooting. Verify from your local computer you can resolve the correct IP address from your current ISP DNS servers. In my case, i am tracking down my domain icelava.net

C:\Program Files\Microsoft Visual Studio 10.0\VC>nslookup
Default Server:  dnscache2.singnet.com.sg
Address:  165.21.100.88

> icelava.net
Server:  dnscache2.singnet.com.sg
Address:  165.21.100.88

Non-authoritative answer:
Name:    icelava.net
Address:  70.85.20.8

> www.icelava.net
Server:  dnscache2.singnet.com.sg
Address:  165.21.100.88

Non-authoritative answer:
Name:    www.icelava.net
Address:  70.85.20.8

If you have set a CNAME record and is properly propagated, the local DNS server would be able to reply knowing it's an alias

> web.icelava.net
Server:  dnscache2.singnet.com.sg
Address:  165.21.100.88

Non-authoritative answer:
Name:    www.icelava.net
Address:  70.85.20.8
Aliases:  web.icelava.net

If it does not seem right I'd convert the query type to NS to determine what are the nameservers authoritative for my domain

> set type=ns
> icelava.net
Server:  dnscache2.singnet.com.sg
Address:  165.21.100.88

Non-authoritative answer:
icelava.net     nameserver = ns4.nameresolve.com
icelava.net     nameserver = ns1.nameresolve.com
icelava.net     nameserver = ns3.nameresolve.com
icelava.net     nameserver = ns2.nameresolve.com

ns2.nameresolve.com     internet address = 63.251.83.88
ns3.nameresolve.com     internet address = 63.251.171.92
ns4.nameresolve.com     internet address = 64.94.31.66

If the nameservers do not match the nameserver(s) whose zone file you are editing, I suggest contacting your DNS administrator/provider for more technical details.