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My dell PE 2950 is today telling me that the Backplane is running in degraded mode but that the warning is non-critical.

My question is, what is the actual problem here? How can i find out? The openmanage tool is a bit vague to say the least!

Is there another bit of diagnostic i can run?

Also there is a yellow blinking light on one of the hard drive bays but the openmanage tool says all hard drives are fine. So what the dickins is going on here then?!

Any help very gratefully received!

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1 Answer 1

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From OpenManage:

  • Which Controller/backplane component is "Degraded"? (System - Storage - controller name)
  • Checks logs in System - Logs (tab) - Hardware and Alert

If you can reboot your server, there is a Diagnostic CD Live from Dell.

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On Connector 0 and connector 1 there is a warning triangle next to "Enclosure (Backplane)" –  audiopleb Sep 14 '10 at 11:06
    
The log says Storage Drive 4: Drive slot sensor for storage, drive fault was asserted. –  audiopleb Sep 14 '10 at 11:06
    
So the problem is disk in slot #4. –  lg. Sep 14 '10 at 12:06
    
But the openmanage software says all the disks are fine! –  audiopleb Sep 14 '10 at 12:26
    
Do you upgrade backplane and controller firmware and drivers? Then, if your server is covered by warranty, you can call Dell Support and explain your problem. –  lg. Sep 14 '10 at 13:27

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