Server Fault is a question and answer site for system and network administrators. It's 100% free, no registration required.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

Is there a way (GPO preferred) to disable the "Take a tour of Windows XP" balloon/popup when a new user logs in for the first time?

share|improve this question
up vote 2 down vote accepted

The registry key's value is REG_DWORD type, setting it to "0" will disable the pop-up.

You can set this value in GPO using a logon script or, preferably, Client-Side Preferences. A logon script would look something like:

REG ADD "HKCU\Software\Microsoft\Windows\CurrentVersion\Applets\Tour" /v "RunCount" /t REG_DWORD /d "0" /f

Edit: Here's an ADM that should perform the same function, if you're into that kinda thing.

 CATEGORY "Software Settings"
  CATEGORY "Microsoft"
   CATEGORY "Windows"

    POLICY "Windows XP Tour Pop-up"
     KEYNAME "Software\Microsoft\Windows\CurrentVersion\Applets\Tour"
     EXPLAIN "Display the Windows XP tour icon in the system tray."
     VALUENAME "RunCount"


Per @natxo's comment below, the above will disable the pop-up on a per-user basis. You can use this to target specific user groups/OUs if you want. Should you wish to disable the pop-up on a per-computer (all users) basis, change "HKCU" to "HKLM" in the script or change "USER" to "MACHINE" in the ADM. This is detailed in the Microsoft Support link above.

share|improve this answer
As a side note, the popup will run 3 times if a user dismisses the prompt. Once it runs 3 times, it won't run again. – joeqwerty Sep 14 '10 at 14:22
and if you change hkcu for hklm then no one will be annoyed (system wide solution from the same kb article you indicated) – natxo asenjo Sep 14 '10 at 14:36
@natxo: I'm in a K-12 environment. We were asked to disable the pop-up for student users only, not staff for whatever reason. I will update my answer to clarify the link's content. – jscott Sep 14 '10 at 14:40
Depending on the version in the GPO under User Configuration, Preferences, WIndows Settings, Registry you can put in registry values to set or replace existing values. – Shial Sep 14 '10 at 16:28

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.