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I have added the request filtering role to my server (Windows Sever 2008). I have installed the administrator pack, but I have not restarted the computer. The icon is still missing.

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Are you talking about the Server administrator pack for Windows 7? – DanBig Sep 22 '10 at 20:40

There is a good article here, but in windows 2008 you need to do both:

  1. install the IIS Request Filtering feature from Roles in Server
    Administrator and
  2. Add the IIS admin pack for the icon to appear in the IIS Admin Console
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