Take the 2-minute tour ×
Server Fault is a question and answer site for professional system and network administrators. It's 100% free, no registration required.

Is it possible to use Microsoft Remote assistance with out the intervention of the end user?

share|improve this question
1  
What exactly do you mean by "intervention". You mean the end user not noticing? Or not being able to stop it? Or not being able to use mouse and keyboard whilst the remote party is logged in? –  Pekka 웃 Sep 29 '10 at 21:34
    
By "end user" do you mean the "helper" or the "helped"? –  John Gardeniers Sep 29 '10 at 21:41

2 Answers 2

up vote 1 down vote accepted

No, that's not what it's intended to be used for - it was written so you can easily help your friends/relatives/etc. while they're sitting at their PCs.

If you want to do normal remote access stuff, look into Remote Desktop or 3rd party applications such as VNC.

share|improve this answer
1  
It is also for use as a helpdesk type tool - indeed we use Windows Remote Assistance instead of paying through the roof for other products that don't bring a great deal more functionality. –  Ben Pilbrow Sep 29 '10 at 22:24
    
@Ben - good call. :) –  Mark Allen Sep 30 '10 at 21:42

Not exactly.

The remote assistance client has an option to request the end user (if you know the IP address or computer name) to allow you to view their screen, then another to allow you to take control.

share|improve this answer

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.