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im trying to replace our current journal (excel sheet) with a web portal based journal. something kind of like twitter, but with more options. also needs to have a login so we can track the people entering. it can also be some sort of tool but i cant find anything that meets our demands... i could use a ITIL ticket service but that has way to much functionalities for our use.

im basicly looking for a webportal with a shared blog, where users can login and creat new entries with:

  • a topic name
  • a automated follow-up ID number
  • a field where they can enter specific info
  • a reply field
  • and a status field with pre defined statuses

can anyone help me with this?

thanks in advance.

Koen

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You seem to need some sort of a 'structured' wiki. In a wiki you can have posts link to each other arbitrarily. You also need some tagging mechanism. Sort of a collaborative research wiki. Let us know when you find something good... –  nimrodm Oct 2 '10 at 10:39

3 Answers 3

Check out ididwork.com I like it, for a worklog. It describes itself as a cross between a work log and twitter. It allows for tags and weekly stats generated on stats and time per tag. It allows you to share your work with co-workers.

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I tried signing up today and got a 500 server error. :( –  Nic Nov 25 '11 at 22:29
    
@Nic Seems like they are having database problems at the moment. –  JamesBarnett Nov 27 '11 at 6:45

1st Idea - Yammer We have started using Yammer at work it's like Facebook for the Enterprise but no fields, just freeform data entry with hashtags and searching.

2nd Idea - Twitter updates from an HTML form

<html>
    <form action="http://api.supertweet.net/1/statuses/update.xml" method="POST" enctype="application/x-www-form-urlencoded">

        <!-- Set your Super Tweet Username and Password here -->
        <input type="hidden" name="user" value="SUPERTWEET_USERNAME" />
        <input type="hidden" name="pswd" value="SUPERTWEET_PASSWORD" />

        <h4>Update:</h4>
        <textarea name="status" maxlength="140" cols="35" rows="4"></textarea>
        <br><input type="submit" value=" Tweet! " />
    </form>
</html>

Then you signup at supertweet.net/about/documentation because basic authentication no longer works on twitter.

3rd Idea - Spiceworks Ticket System

You could try a ticket tracking system, I like Spiceworks it's probably more then you need. But it has some nice reporting capabilities and it allows you to create custom fields and mark them as mandatory. It also has a time-per-task function and you can report of time used per tasks or type of tasks. It's very customizable.

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Sounds a little confusing however, I'll take my shot. I'm thinking your looking for something like this http://www.joomla.org/ ?

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not exactly what im looking for. best way i can describe is is a "group twitter" where more then one user can add new topics, to which the other users can comment. and when one of the users creates a new topic it will contain the following points: topic name (call subject), automated follow-up ID (connected to database), a text box for the problem, a reply textbox for solutions or other specifications, and a status field with open, hold, test and done. its to replace the call registration we are using now wich is a excel sheet, and a webportal seems to be the best option –  DijnsK Oct 1 '10 at 6:48
    
joomla is super complex not at all like the simplicity of the SasS twitter-like software/service. –  JamesBarnett Jan 13 '11 at 3:49
    
That sounds like a ticket-tracking system. Have you consiered one of those? –  mattdm Jan 13 '11 at 4:44

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