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Taking over a Windows Small Business Server 2003 R2 (SBS2003) that has long been backed up using both Symantec Backup Exec and NTBackup. Now I am trying to be smart and test the restore. Of course this has been tested in the 2 years since installation, eh?

Well, restore fails with NTBackup Event IDs 8003 and 8019 being logged.

The situation: I back up System State and the complete Microsoft Information Store (in the tree under Microsoft Exchange Server -> <servername>. This completes just fine and leaves me with a backup file ca. 55GB in size and that is about right considering our Exchange usage.

Now I create a Recovery Storage Group in Exchange System-Manager parallel to Erste Speichergruppe. I add an unmounted database for the only mailbox store(?) we have (and that SBS allows).

Back in NTBackup I find the backup medium, and in there <servername>\Microsoft Information Store\Erste Speichergruppe (First Storage Group?). Three entries are visible:

  • Log Files
  • Postfachspeicher (<servername>) (Mailbox Store)
  • Öffentlicher Informationsspeicher (Public Folders)

I select only the mailbox store and start the recover, thereby selecting an empty directory for temp files and the original <servername> as target. I select "Last Restore Set" and press OK. After 5-10s I get a "failed" status. The report reads somthing like this:

Exchange data could not be restored to <servername>\Microsoft Information Store\Erste Speichergruppe.

The Application event log shows entries 8003 (states the failed backup) and 8019 (no more information either) from source NTBackup.

How am I supposed to debug that?

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