We've got a distribution group configured which receives all email to Notification.LiveMonitoring@example.com and sends it to the appropriate developers. What I need to do is add an external email address to the list of recipients - eg Emails gets sent to all the existing internal accounts and some gmail ones too.
As I'm sure the question reveals, I know very little about exchange management - I'm sure this is quite simple but I don't seem to be able to figure it out.
Googling has resulted in ways to configure outlook to do this (no good - outlook might not be open). I suspect I'm using the wrong terms but again am unsure.
If someone would please point me at the right documentation, it would be very helpful.