Does your organisation have a change process, formalising every change, from whole new system deployments to cable patches?
If so does your process score those asking for changes or/and also those carrying out those changes based on how good they are? if so how's that working for you - any tips? if not do you think it would be a good idea?
We have a process but every change gets the same scrutiny no matter how small or how 'safe a pair of hands' the requester/implementer has been previously - I want to change this but thought it wise to see if you've ran into problems with this method.