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ISSUE 1) When I go to this address:

w w w.webspacecommerce.com/ecommerce/magento/index.html

The following error was encountered: Unable to determine IP address from host name for www.webspacecommerce.com The dnsserver returned:

No Address records This means that:

The cache was not able to resolve the hostname presented in the URL. Check if the address is correct.

Does anyone know why this is the case?

PS I have quite a few subdomains which I use to develop projects on, which dont work now either.

ISSUE 2) ALSO: http://webspacecommerce.com/ does not load, it requires the www prefix. I use plesk 9.5 and the modify domain options allow you to change if the www prefix is required, though oddly it does not show you the current value. Anyway I have ticked it a few times but does not make a difference.

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1 Answer 1

(Occam's razor) The domain name www.webspacecommerce.com is wrong and does not exists. You can visit http://www.just-ping.com/index.php?vh=www.webspacecommerce.com&c=&s=ping! as proof. :)

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the dns was incorrect, its been fixed now, by a friend, but not sure how –  Daniel Higgins Nov 2 '10 at 13:01

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