Take the 2-minute tour ×
Server Fault is a question and answer site for professional system and network administrators. It's 100% free, no registration required.

Is there anything in particular I need to configure to get the users statuses working? All the users seem to be offline no matter what.

Chat seems to work fine, but obv it's not ideal not knowing who is online at any one time.

w://

share|improve this question
    
Can you exchange IMs with those who appear to be offline? –  Rob Olmos Nov 3 '10 at 5:55
    
yeah - it all works ok - they're just reported to be offline –  cvista Nov 4 '10 at 9:47
add comment

3 Answers

Did you figure this out? I notice in my new install of openfire (windows service, using the build in hsqldb.) That when I log into the admin panel is shows what users are online, but spark shows users as offline. We can still chat with each other, but have no indication of who is online.

A work around is to have the users log off and log back in and re-add people as contacts. This solves the problem for a couple of days. (thus far in limited testing)

share|improve this answer
add comment

You should check if your users send presence stanzas. If so then openfire make them online automatically.

share|improve this answer
add comment

I was having this problem until I realized that I didn't have the group settings configured correctly. To have the contact list show up in some clients and to show online status, you have to enable contact list sharing and specify the contact list name. If you don't specify the list name it won't work:

I don't have enough rep to post the screenshot, but you can see it at this URL: http://i.stack.imgur.com/4Silz.png

This is in the Users/Groups tab > Groups > Edit Group

share|improve this answer
add comment

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.